Clinic Policies

Appointment Deposit Policy

A non-refundable deposit is required to secure your appointment and is due on scheduling. Your deposit will be applied toward the total cost of your service. 

No-Show Policy (Office visits)

Scheduling a time slot means we have made the clinic ready specifically for your needs, and prevents others from scheduling during that time slot. If you cannot make it to your appointment, you are required to notify us at least 3 hours in advance of your visit time - otherwise an additional no-show fee will apply on your next visit or charged to the card on file. For morning appointments 7am-10am, you must give notice by 8pm the prior evening if your availability changes to avoid fees. A late-notice fee will apply to the card on file, or on your next visit if there is no card on file, if you reschedule within 3 hours of your appointment time. All fees and deposits are refundable only in the event of manual cancellation by GoSpine Chiropractic or by cancelling at least 12 hours prior to your scheduled time.

Cancellation Policy

Cancelling an office visit is easy, just call or email to let us know in advance. Notice is needed at least 3 hours in advance of the appointment time to avoid fees. For scheduled mobile appointments, cancellation requires a 12-hour notice. A deposit is required on scheduling and is applied to your total at checkout. All deposits are refundable only in the event of manual cancellation by GoSpine Chiropractic or by cancelling at least 12 hours prior to your scheduled time.

Fees:

Missed appointment fee: $40

Late reschedule fee: $25

In-office appointment scheduling deposit: $25

Mobile appointment scheduling deposit: $75